Privacy Policy

Last updated: 23/01/2026

At Zoom Toys Australia, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from zoomtoysaustralia.com (the “Site”). Please read this policy carefully to understand our practices regarding your personal data.

By accessing or using our Site, you agree to the terms of this Privacy Policy.

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1. Information We Collect

When you visit or interact with our Site, we may collect the following types of information:

Personal Information

This includes information you voluntarily provide when you:

- Place an order

- Create an account

- Contact us

- Subscribe to emails or promotions

Examples include:

- Full name

- Billing and shipping address

- Email address

- Phone number

- Payment details (processed securely by third-party providers)

⚠️ Note: We do not store or have access to your full payment card details.

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Automatically Collected Information

When you browse our Site, certain data is collected automatically, including:

- IP address

- Browser type and device information

- Pages viewed and time spent on the site

- Referring URLs

- Cookies and tracking technologies

This helps us improve site performance and user experience.

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2. How We Use Your Information

We use the information collected for purposes including but not limited to:

- Processing and fulfilling orders

- Communicating order updates and confirmations

- Providing customer support

- Improving our website, products, and services

- Sending promotional emails (only if you opt in)

- Detecting fraud or security issues

- Complying with legal obligations

We only collect information that is necessary to operate our business effectively.

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3. Sharing Your Information

We may share your information with trusted third parties to operate our store and fulfill orders, including:

- Shopify (our eCommerce platform)

- Payment processors (e.g., Stripe, PayPal)

- Shipping and fulfillment partners

- Marketing and analytics tools (e.g., Google Analytics, Meta Ads)

These third parties are only given access to the information required to perform their services and are obligated to protect your data.

We do not sell or rent your personal information to third parties.

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4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

- Remember user preferences

- Improve website functionality

- Analyze traffic and performance

- Support advertising and remarketing efforts

You can choose to disable cookies through your browser settings. However, doing so may limit certain features of the Site.

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5. Behavioral Advertising

We may use your information to provide targeted advertisements or marketing communications that may be of interest to you.

You can opt out of targeted advertising through:

- Google Ad Settings

- Facebook Ad Preferences

- Your device or browser privacy settings

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6. Data Retention

We retain your personal information only for as long as necessary to:

- Fulfill orders

- Provide customer service

- Comply with legal or accounting requirements

When information is no longer required, it is securely deleted or anonymized.

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7. Data Security

We take reasonable measures to protect your personal information, including:

- Secure servers and encryption

- Restricted access to sensitive data

- Trusted third-party service providers

While no system is 100% secure, we actively work to protect your information from unauthorized access, misuse, or disclosure.

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8. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

- The right to access your data

- The right to correct inaccurate information

- The right to request deletion of your data

- The right to withdraw consent for marketing

To exercise these rights, please contact us using the information below.

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9. Children’s Information

Our Site is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

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10. International Users

If you are accessing our Site from outside our operating country, please note that your information may be transferred to, stored, and processed in jurisdictions with different data protection laws.

By using our Site, you consent to this transfer.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with a revised “Last updated” date.

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12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

📧 Email:riley@zoomtoysaustralia.com